CUSTOMER SERVICE
"Customer service is a series of activities designed to enhance the level of customer satisfaction…before, during and after the sale thereby fulfilling the customer's highest expectation."
Our Customer Service staff performs a myriad of functions, many of which are behind the scene.
- Arrange pickup and shipping
- Coordinate loaners
- Provide detailed and timely repair estimates
- Advise on technical repair options
- Provide repair history and expenditure reports
- Search for replacement equipment.
"I can always depend on Altomec to get the job done...on time...the right way."
"The folks at Altomec are helpful and informative. In fact, I have learned so much more about my equipment in talking to them."
"We were reluctant to change vendors, but it was the best decision we ever made."