S4 MANAGEMENT SYSTEM

The Altomec Endoscopy Order Management System (AEOMS) is our custom database system that makes use of state-of-the-art technology for facilitating quality repairs. The system documents all stages of the repair process, including:

• a detailed incoming inspection
• a comprehensive repair history of the scope
• details of all services performed on the scope
• a quality control report with pictures of the scope’s image before and after repair

By making use of technologies such as digital image capture, touch-screen entry, bar-coded paperwork and parts, and a knowledge base of thousands of endoscope specifications, this system ensures repairs that restore the scope’s performance to that of it's original manufacturer.

The Altomec Inventory Management System (AIMS) monitors and manages the myriad optical and mechanical parts in the Altomec stockroom. By analyzing past supplier performance, lead-time, and real-time part usage, this custom software manages the ordering schedule and guarantees an adequate availability of quality stock. The inventory system also integrates with the AEOMS to ensure only approved parts are used in the repair process.

Continual improvement of technical repairs is provided by reports detailing part usage, supplier performance, repair trends by scope and customer, and by periodic senior technical review of the knowledge base.